Airbnb hosts will no longer be able to ask guests to strip beds or wash dishes under the accommodation platform’s new rules.

The changes, which apply to Airbnb reservations covered by the platform’s global policy, including bookings in Australia , will come into effect on 20 November and limit chores imposed on guests.

Airbnb had long fielded complaints from guests about having to pay cleaning fees, which can be hundreds of dollars, and still complete a list of chores for their host.

Since April 2025, cleaning fees have not been shown to guests. Instead, hosts have been allowed to choose to factor cleaning costs into the total price of the stay.

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In a community policy update posted on its website this week, Airbnb said hosts would “generally” no longer be allowed to ask guests to complete tasks that “require significant effort or time or would typically be performed by a cleaner”.

Examples of such tasks include stripping beds of linen, taking rubbish…