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Key Takeaways

Open-minded people don’t assume their default way of thinking is automatically the right one. When something collides with their perspective, they don’t dismiss it — they want to know more.

Making time for in-person team building is an expense, to be sure. But having your employees feel genuinely connected, even across oceans? That’s priceless.

Don’t leave room for misinterpretation. Write down what your company stands for, and make sure everyone sees it.

“I don’t like him. He’s rude.” That was the chatter I was hearing about our newest hire, an IT whiz from Ankara in my native Turkey.

Dismayed as I was to hear this assessment, I wasn’t totally surprised. The person who made it was American; exactly the sort of eternally upbeat, outgoing person the country’s reputation is built upon.…