Early user reports highlight durability concerns with Apple's new $2,000 foldable phone as cracks emerge shortly after release, prompting returns, warranty claims, and supply chain questions.

The new phone is Apple's first foldable phone, costs $2.000 and was released on Friday. Many users on social media and Reddit are sharing similar experiences, with one owner claiming the crack appeared just six hours after purchase.

How Apple reacts and what users do

So far, Apple has not made any official comment, provided a technical explanation, or stated how widespread the problem is.

Many customers were able to get a new device by returning to the Apple store where they purchased it. However, those who got the phone on contracts from other carriers are having a harder time finding a replacement immediately due to a lack of stock.

Warranty, returns and repair costs

Problems with the folding mechanism from normal use are covered by Apple's one-year warranty, barring accidents or normal wear and tear.…