I’m looking for advice on transitioning into work involving leadership, team development, communication, or coaching.

My background is in healthcare administration and medical records, with experience coordinating requests, supporting providers, and managing workflows. I’m looking for better pay while moving toward work that connects with my longer-term goals.

Eventually, I want to build a coaching practice focused on personal development and helping individuals and teams improve self-awareness, communication, and relationships. In the meantime, I’d like to gain hands-on experience facilitating discussions, navigating conflict, supporting others’ development, and understanding group dynamics.

I’ve considered Scrum Master and Agile roles, but many openings seem heavily IT-focused. Are there similar roles in creative businesses or other industries where the focus is more on people, training, and collaboration?

I’m open to a short certification program, ideally around 6–12 weeks, while continuing to work.…