Apple left Face ID out of the Duo and put a Touch ID fingerprint reader instead

Last updated: October 26, 2026 | 09:16

A customer holds the new iPhone Duo on launch day at the Apple Fifth Avenue store in New York on October 23, 2026. AFP-TIMOTHY A. CLARY

Apple’s first foldable iPhone , the iPhone Duo, went on sale on October 24, priced at Dh8499. Two days in, though, the conversation is steering away from what the phone gets right and more about what owners and reviewers want changed.

The complaints fall into three main areas: How the phone unlocks, what its camera system is missing, and, in a growing number of user reports, how well its screen holds up.

A fingerprint sensor that tests your patience

The biggest complaint is the unlock experience. Apple left Face ID out of the Duo and put a Touch ID fingerprint reader in the side button instead.…