I wanted to switch my broadband provider. I had no idea what I was signing myself up for

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I wanted to switch my broadband provider. I had no idea what I was signing myself up for

The Telegraph·Britta O'Boyle·6 months ago

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I received 18 calls in four days, but eventually saved myself £250 in 10 minutes

Britta O'Boyle

Britta has been a technology journalist for 15 years, covering everything from phones, tablets and fitness devices, to smart home and beauty tech. Britta spent 10 years as deputy editor of technology site Pocket-lint. Now freelance, she is co-founder of reviews website The Disconnekt and writes for various publications including The Telegraph, British GQ, Metro and Good Housekeeping. Britta has also been a guest on a number of radio stations, including BBC Radio, Siren FM and Academy FM, as well as the Big Tech Show Podcast.

Published 10 April 2026 8:00pm BST

Switching my broadband was something I had on my to-do list for years.…

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I wanted to switch my broadband provider. I had no idea what I was signing myself up for