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Peter Kenyon shares the feedback approach he learned from sports

All Content from Business Insider·Ana Altchek·about 14 hours ago
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Former Manchester United CEO says workers could learn something about feedback from pro athletes

Peter Kenyon has been working in sports for 30 years. F1

Athletes don’t have the luxury of waiting for an annual review to hear how they performed — and that may be a good thing.

The suspense that comes with anticipating a laundry list of critiques can sometimes be worse than the feedback itself . Plus, the older the feedback, the less relevant it may be.

Peter Kenyon, the former CEO of Manchester United and Chelsea, told Business Insider that given the nature of sports schedules, when something goes wrong, it has to be fixed before the next event, which is often just days away.

"It's not 'let's work for three months to solve the problem,'" Kenyon said. "No, let's solve the problem now because we go again tomorrow."

Kenyon, who now serves as a board advisor for Atlassian Williams F1 team, has worked in the sports industry for nearly 30 years, leading major restructurings during that time.…

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