The Chandigarh District Consumer Commission has directed the Punjab Urban Planning and Development Authority (PUDA) to refund Rs 14.51 lakh and pay Rs 50,000 in compensation and litigation costs to a buyer after it allegedly failed to deliver a plot in Mohali within the promised 18 months. The commission held that the delay amounted to a deficiency in service and unfair trade practice.

President Pawanjit Singh and member Brij Mohan Sharma observed that the complainant had successfully proved his allegations. “It is thus evident from the record that OP (PUDA) could not complete the project in which the subject plot was booked by the complainant, either within the agreed time or even within a reasonable time thereafter, and even as on date, OP has failed to adduce on record any tangible evidence e.g.…