Published Oct 22, 2026, 12:54 PM EDT

Jon is a seasoned journalist who has written definitive coverage of consumer tech at publications like Engadget, Android Authority, and BetaKit. He's an expert on making tech accessible ranging from mobile and PCs to emerging platforms like wearables. When he's not writing, he's going on adventures with ihis family and is an avid photographer.

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You're not alone if you can't even reach the home screen on your brand-new Galaxy S26 Ultra . Samsung has confirmed that a bug is preventing some owners from getting past the setup process, rendering the Android flagship phone effectively useless.

The company tells users on its South Korean forums that a One UI 9 setup flaw displays a "webpage is unavailable" error when using an "unstable" version of WebView (the web page viewer inside apps) on some networks.…