The national consumer commission noted that the complaint was filed nearly two years after treatment, and was unsupported by expert evidence. (Image generated using AI)

Consumer forum news: A Mumbai-based advocate’s decade-long legal battle over a failed hair regrowth procedure has ended with the National Consumer Disputes Redressal Commission ( NCDRC ) setting aside the Rs 6 lakh compensation awarded, finding no proof of negligence or unfair trade practice by the private firm or doctors over the ‘Platelet-Rich Plasma’ (PRP) therapy.

A bench of AVM J Rajendra (Retd), presiding member, and Justice Anoop Kumar Mendiratta , member, was hearing cross-revision petitions challenging a March 17, 2020, order of the Maharashtra State Consumer Disputes Redressal Commission , and allowed revision petitions filed by the opposite parties and dismissed those by the complainant.

AVM J Rajendra (Retd), NCDRC presiding member, and Justice Anoop Kumar Mendiratta, member, said medical professionals can’t be held liable just…