Introduction

Successful projects depend on more than completing tasks on time. Teams also need to share information, coordinate responsibilities, manage dependencies, and make decisions without creating unnecessary delays. When departments work in separate systems, even a well-planned project can face communication gaps, missed deadlines, and duplicated effort.

Consider a product launch involving marketing, engineering, finance, legal, and sales. Engineering may finish development, but the launch cannot proceed until legal approves the documentation, marketing prepares campaign materials, and sales receives the required training.…