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T-Mobile slowed Internet to a crawl for NY low-income users, AG says

Business - Latest - Google News·about 24 hours ago
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T-Mobile has agreed to improve the home internet service it provides to low-income New Yorkers after the New York Attorney General’s office found it drastically capped speeds for participants in a state-mandated affordable service program, and made the plans difficult to find.

The Affordable Broadband Act mandates home internet providers offer high-speed broadband plans at reduced costs to qualifying households. The service can cost no more than $15 per month for download speeds of 25 Mbps, or $20 per month for speeds of at least 200 Mbps. It’s open to households that receive government benefits including Medicaid, Supplemental Nutrition Assistance Program benefits and Home Energy Assistance Program benefits.

Just 15 households statewide were enrolled in T-Mobile’s Affordable Broadband Act plans, a spokesperson for Attorney General Letitia James said.…

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