Rachel Krause

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0 karma0 postsjoined 6 months ago

AI Can't Replace Real Research in Empathy Mapping

🌐 nngroup.comSource

AI can help you organize research you’ve already collected, but it can’t create research evidence about the specific, messy experience of real users.

#nielsennormangroup #nngroup #research #empathy #real #user #specific #article

20 days ago

Closing the Loop: What to Do After a Design Critique Ends

🌐 nngroup.comSource

Most designers invest in running critiques but skip the followup. That missing step is often why feedback culture breaks down.

#nngroup #feedback #critique #followup #design #people #article #englishlanguage

6 months ago

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Rachel Krause