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To influence the roadmap: join planning early, learn constraints, tie research to PM metrics, and give clear recommendations at the right time.

RAS helps managers allocate resources based on actual impact, shifting focus from outputs to outcomes and enabling data-driven UX strategies.

Information seeking in China is driven by mobile social-media apps. But how users prompt and engage with genAI mirrors what we've seen in the West.

Rigorous selection criteria protect study validity. Learn how to define inclusion, exclusion, and diversity criteria to avoid costly misrecruits.

Get answers to frequently asked questions about UX writing from attendees of NN/G’s Writing Compelling Digital Copy course.

A study of Qwen's AI agent reveals 4 design lessons: support discoverability, reuse familiar patterns, handle personal data carefully, and protect user autonomy.

Designers' top struggles aren't about design skills. They're about alignment, influence, and navigating complexity — the work no one taught them to do.

Lean design-system teams, when strategically planned, can move faster, prioritize sharply, and scale impact beyond their size.

Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. August 17 - August 28, 2026.

Most designers invest in running critiques but skip the followup. That missing step is often why feedback culture breaks down.

Design disposables are rough artifacts you make to think, not to deliver. Learn to tell them apart from deliverables and avoid the sunk-cost trap.

Helpful site-specific AI chatbots clearly state their capabilities, offer relevant prompt suggestions, and quickly signal they know what users are looking at.

User panels can deteriorate in predictable ways, introducing bias and reducing their effectiveness for ongoing research.

NNGroup is excited to announce the NN/G UX Certification program’s newest specialty: Artificial Intelligence (AI). As AI reshapes every part of UX work, this specialty helps practitioners demonstrate that they can effectively utilize and adapt these new…