Salesforce retired the standalone Salesforce Maps app for iPhone and Android on 31 August 2026 ( Salesforce Trailblazer Community announcement ). Reps now use the Maps tab inside the main Salesforce mobile app.
On the same day Salesforce also retired Maps Live Tracking Mobile , and live tracking did not move into the main app; Salesforce points to Check-In and Mileage Administration instead ( TripLog , Voze ). Desktop Salesforce Maps is unchanged.
Your three options
Stay on Salesforce and move reps to the Maps tab in the Salesforce mobile app. Best if your reps work in Salesforce all day.
Move to a dedicated per-user field tool such as Badger Maps, SPOTIO or Map My Customers. Best if route optimisation and live mapping are the core of the job.
Own your field app.…