In Q2 2026, Forrester Research published its first landscape report on what it calls Adaptive Process Orchestration — a newly defined market category covering platforms that blend AI agents and nondeterministic control flows with traditional deterministic automation to execute complex business processes at scale. The report surveyed 35 vendors: Appian, ServiceNow, Camunda, UiPath, Workato, IBM, Automation Anywhere, Salesforce, Boomi, and 26 others operating across the category.

The number one barrier to adoption Forrester identified was not a technical limitation. It was not cost, integration complexity, or model reliability. It was this: enterprises have not done enough to reduce the trust barrier. Specifically, limited APO adoption stems from lack of AI trust and IP protection concerns.

That is a governance problem.…