Summary: Use this glossary to quickly clarify key terms and concepts related to UX maps.

In UX, a map is a visual representation of an experience, process, or system that helps teams build a shared understanding .

UX practitioners create maps throughout a project to synthesize research, align stakeholders, uncover gaps in a service, and plan future work. Because many maps look alike, and some go by several names, it's easy to confuse them or to use the same term to mean different things.

Use this glossary as a reference to tell these maps apart and choose the one that fits your goal.…