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AskNicely Unifies Reviews & Surveys in One CX Platform

CMSWire.com·Dom Nicastro·6 months ago
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New module unifies surveys, Google reviews and social feedback to help multi-location service brands turn customer sentiment into revenue.

The Gist

Unified feedback platform . AskNicely integrates surveys and online reviews into one system.

Proactive reputation management . Businesses can monitor, respond and prompt reviews at scale.

Direct growth impact . Multi-location service brands gain tools to improve visibility, retention and customer acquisition.

AskNicely is betting that fragmented feedback is costing service brands revenue, search visibility and retention in an AI-mediated buying journey.

On April 28, the company launched Reputation Manager, an expansion of its customer experience platform.…

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