Oracle's new Fusion Agentic Applications for CX promise autonomous execution across sales, service and marketing workflows.

The Gist

AI-driven applications . Oracle launches outcome-focused AI tools for sales, service and marketing.

Proactive automation . Applications autonomously progress routine work and surface key decisions.

CX leader impact . Sales, service and marketing leaders can improve efficiency, loyalty and revenue with less manual oversight.

Oracle is embedding autonomous AI agents directly into its CX platform, joining a crowded field racing to automate customer-facing workflows.

The company on April 9 announced Fusion Agentic Applications for customer experience (CX) at its AI World Tour event in New York.…