Updated Oct 26, 2026, 2:28 PM EDT

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If you’re a long-time T-Mobile subscriber in New York, you may be entitled to cash back.

New York Attorney General Letitia James’s Office has published a press release detailing its findings that T-Mobile’s "Price Guarantee Plans" assurances were allegedly deceptive and broken.

The settlement with the major carrier is expected to reimburse impacted wireless customers in the state and offer up to $38 million in total value.

New York finds T-Mobile misled its customers

Between January 2017 and April 2019, T-Mobile ran an aggressive nationwide marketing campaign for Price Guarantee Plans across its T-Mobile One , Simple Choice , and Magenta packages .

The carrier pitched these tiers with a lifetime guarantee, claiming subscribers would never see price hikes as long as they remained on the line.

In mid-2024, however, T-Mobile unexpectedly raised rates by roughly $5 per line for these subscribers.…