Appreciates "customers will be concerned".

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Former game-seller Zavvi could be about to close for good; the company announced it has entered administration and that it has ceased trading while the insolvency process is resolved.

Zavvi announced the news in a boilerplate message on its website , announcing BDO LLP as the company handling the administration process. The message reiterated that: "[Zavvi] is unable to fulfil any outstanding orders or pre-orders. Please also note that we are unable to accept any returns for items of any kind.

"We appreciate that customers who have paid for goods that have not been received will be concerned about their orders and payments," the message added, before suggesting that those customers contact their bank, card issuer or payment providers "to establish whether they may be entitled to recover their payment".…