Silent agents that shop, book, and sign in for human customers are arriving without identifying themselves. Blocking all of them costs you a customer. Allowing all of them exposes you to significant risk. This blog post outlines a third option: selective action.

\r\n Agents: Yes or no? Most of the pain from AI agent traffic comes from businesses applying one answer to that question to their entire property. Almost no business should use either answer everywhere. 

\r\n Selective action is a better approach than either blocking everything or allowing everything. With selective action you can: 

\r\n \r\n Find out what is already reaching you

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\r\n Set policy based on your definition of acceptable use

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\r\n Make verification the path to “yes”

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\r\n Keep the browsing door open while identity catches up

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\r\n \r\n"}}" id="container-8a7e99e555" tabindex="-1"> Silent agents that shop, book, and sign in for human customers are arriving without identifying themselves.…