#Fader

Retailers lose billions every year because of fraudulent merchandise returns. How can they weed out problem customers without alienating the good ones?…Read More

A recent spate of Chapter 11 filings shows that chain retailers have too many stores and don’t understand their customers, while online channels are growing, say experts.…Read More

The holiday season has become synonymous with major sales -- but retailers could be taking a savvier approach.…Read More

Target is expanding with smaller stores in urban locations, while Amazon is planning to open convenience stores. Experts explain the potential impact of those moves. …Read More

After the demise of its Nook partnership with Microsoft, Barnes & Noble should look to Starbucks for what to do next, Wharton experts say.

Amazon faces sharp scrutiny after a disappointing quarter and a weak holiday season forecast. Wharton experts analyze the company’s evolving strategies and suggest where it could place its future bets.…Read More

For cable TV companies in the U.S., August 28 was a day to celebrate. Ending several years of regulatory battles, a ruling by the U.S. Court of Appeals came down in favor of Philadelphia-based Comcast, which sought to overturn the Federal Communications…

If a traveling salesman has to visit a set number of cities in a set number of days, what is the shortest route he can take to cover all his stops and then return home?…

Internet-based retailers often spend millions of dollars on advertising, but how well do they use website log data to track their own performance in turning random browsers into buyers? And buyers into repeat buyers? And repeat buyers into big spenders?…