#Zendesk

Discover how Zendesk's new AI agents are revolutionizing employee service requests by enhancing efficiency and streamlining support processes. Learn about the innovative features and benefits that can transform your workplace experience.

Zendesk on Oct. 19 introduced Employee Service AI Agents and Advanced Action Flows for IT, HR and workplace requests, now in open early access with general availability expected in the coming weeks.

In September 2026 we moved MONEI's merchant support from Zendesk to Amazon Connect, with AI on Amazon...

Zendesk Relate 2026 showed that agentic customer service depends on structured knowledge, new roles, and operational readiness.

Crunchyroll said it continues to investigate the data breach involving its users' personal information.

Forethought was years ahead of its time and the 2018 winner of TechCrunch Battlefield.