Alchemer Digital adds recurring prompts and multi-target interactions, pushing that always-on in-app feedback should replace post-interaction survey.

The Gist

Enhanced feedback tools . Alchemer Digital adds recurring prompts and multi-target interactions.

Proven impact metrics . Customers see higher app ratings and increased survey response rates.

CX leader benefits . Digital and product teams gain efficiency, scalability and actionable user insights.

Alchemer says always-on, in-app prompts will displace the post-interaction survey as the default voice of the customer channel for mobile-first brands.

On May 6, the company announced enhancements to Alchemer Digital, its in-app feedback product for mobile apps, websites and SaaS applications.…