#Consumers

The discount retailer routinely charges customers more at checkout than the prices it displays on shelves, price tags and ads, according to federal and state authorities.

Columbus, OH, Oct. 23, 2026 – Bath & Body Works today opened the first of its new Feel Good concept stores in Charlotte, North Carolina, introducing a reimagined retail experience designed to make fragrance discovery easier and product benefits clearer.

Curated by Smartbrief . Consumers in the US and UK are becoming increasingly skeptical of influencer marketing, according to a report from TBWA's Backslash.…

Independent voters’ economic anxieties highlight political implications of plummeting US consumer sentiment.

Consumers increasingly sense when digital experiences are designed to influence them, and they’re starting to push back. Discover three 2027 predictions for how consumers will reclaim control, disrupt AI profiling, and bypass brand websites.

Growing usage of GLP-1 drugs for weight loss is reshaping how consumers shop for food and clothes, according to consulting firm EY-Parthenon.

AI draws on creator reviews, product experiences, and consumer sentiment to inform recommendations. Here's why that matters for brands.

AI, direct-to-consumer services, and breakthrough therapies are changing how consumers navigate healthcare. Explore three 2027 predictions that will reshape healthcare journeys and challenge organizations to rethink their role.

The Garrett Planning Network of financial professionals aims to break down the barriers stopping ordinary Americans from getting the unbiased guidance they need.

Why do some people always need new goods, even when the ones they have are just fine?

Thousands of Walmart customers in the U.S. will be receiving refunds following a Federal Trade Commission complaint alleging the international retailer failed to stop scammers from defrauding consumers.…

Americans really want to score some deals this holiday shopping season—well, and gift cards. With just over two months until Christmas, many consumers are starting to strategize how they’ll tackle their gift lists this year.…

Gov. Jared Polis says he's worried about "discouraging perfectly acceptable uses of technology."

Ever feel uncomfortable when a payment screen asks for a tip? We sure have. As tipping prompts become more widespread, more consumers are feeling uneasy or frustrated, but not always sure why.

With luxury consumers rapidly embracing AI, the strategic question for merchants is no longer whether agents will mediate the journey, but who controls how brands are perceived.

Data: The Conference Board; Chart: Courtenay Brown/Axios Consumer confidence soured in early May, according to the Conference Board, though the reading shows a far less bleak economic mood than its peer survey from the University of Michigan, which…

While policymakers focus on containing the inflation rate, consumers care more about whether their incomes grow faster than the rise in prices. This has not happened in recent years, affecting affordability.

Higher energy costs can force consumers to raid their savings and lean more on debt to cover expenses.

For years, financial services firms have provided content-heavy, generic guidance, often leaving consumers to do the hard work of translating information into financial decisions. AI is changing that dynamic.…