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Predictions 2027: Marketing Agencies Divide Between Orchestration And Execution

Forrester·Jay Pattisall·1 day ago
#6ufteY71
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No, AI won’t kill agencies, but it will divide them. For over a century, marketing and advertising agencies grew by adding more people, more production capacity, more capabilities, and more billable hours. But AI’s ability to speed up delivery, remove costs, and scale deliverables nullifies agencies’ labor model. As content creation becomes faster, cheaper, and automated, the value of marketing services lies in orchestrating talent, technology, data, workflows, and AI agents to produce CFO-grade marketing impact .

As a result, marketing agencies in 2027 will fall into two buckets: orchestrators and executors. On one side will be intelligence-powered partners that help CMOs redesign operating models, govern AI adoption, and accelerate marketing transformation. On the other will be execution-focused agencies that contribute specialist capabilities that help CMOs deliver what AI can’t automate or authentically execute.…

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