🖼️00Kustomer CEO on Why Deflection Fails CX LeadersCMSWire.com - All News·[email protected] (Dom Nicastro)·4 months ago#bPZ4MVTe#cmswire#customer#deflection#revenue#actually#architect+3 more🧰Tag tools✨Add tagIn an exclusive with CMSWire, Kustomer CEO Brad Birnbaum says yes — but not the usual way. A Q&A on deflection, bolt-on AI and CX metrics that now matter.15s0Read later0Read More