[email protected] (Dom Nicastro)
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🌐 cmswire.comSource
Enterprise developers can now build, test and deploy customer-facing AI agents on Cresta's platform without vendor hand-holding.
🌐 cmswire.comSource
2026 earnings reports from CX vendors show customers buying AI one narrow job at a time, starting with voice self-service and call analytics.
🌐 cmswire.comSource
RingCX now puts AI agents in the same live supervisor view, quality rubric and staffing forecast as human agents.
🌐 cmswire.comSource
Six specialized agents aim to compress enterprise campaign cycles from weeks to days as Sprinklr pushes deeper into agentic marketing execution.
🌐 cmswire.comSource
Craft marks Canva's first proprietary image generation model, built to produce editable, design-ready visuals at 2K resolution.
🌐 cmswire.comSource
Oracle's new Fusion Agentic Applications bring governed, autonomous execution to sales, service and field operations within its Fusion Cloud CX suite.
🌐 cmswire.comSource
Salesforce just agreed to pay more than twice its ExactTarget price for Braze. What does overlap, pricing and roadmap look like?
🌐 cmswire.comSource
At Zoomtopia, Zoom debuted a shared memory layer that lets human and AI agents act on complete customer context across every interaction.
🌐 cmswire.comSource
Databricks opened CustomerLake Campaign Agents to more customers in Beta and put Profile Agents, its Customer 360 builder, into private preview.
🌐 cmswire.comSource
A standalone tool that generates on-brand landing pages, ads and analytics in one connected workflow.